This is the Certificate in Sales, Negotiations, and Customer Management department

Managing Customer Expectations and Building Loyalty

Course: Managing Customer Expectations and Building Loyalty (SNCM101E)

Data driven Sales and Customer Insights

Course: Data driven Sales and Customer Insights (SNCM101D)

Customer Relationship Management

Course: Customer Relationship Management (SNCM101C)

Negotiation Strategies and Tactics

Course: Negotiation Strategies and Tactics (SNCM101B)

Sales Fundamentals and Techniques

Course: Sales Fundamentals and Techniques (SNCM101A)